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208 Turner St NW, Blacksburg, VA 24060
CALL OR TEXT 540-934-7300

Frequently Asked Questions

Virginia Tech Off-Campus Housing FAQs – Turner NW

Whether you’re a Virginia Tech student preparing to live off campus, an international student moving to Blacksburg, or a parent helping with the leasing process, we’re here to make things as straightforward as possible.

Turner NW offers fully furnished studio and one bedroom apartments immediately across the street from the Virginia Tech campus in Blacksburg, Virginia. With academic buildings, campus transportation, and downtown dining nearby, residents enjoy convenient off-campus living with the privacy of their own apartment.

Below you’ll find answers to common questions about applying, guarantors, rent, utilities, parking, transportation, maintenance, move-in, and living at Turner NW.

Applying for an Apartment

Each resident must complete an application and pay a $35 non-refundable application fee at the end of the online application.

A $500 security deposit is required to secure the apartment while application paperwork is processed. Turner NW must receive the full security deposit before an apartment is taken off the market. The security deposit is paid online in the application portal.

The security deposit is held for the duration of the lease and may be used to cover damages that occur during residency. The security deposit is refunded within 45 days after the lease ending date, subject to the terms of the lease.

Residents over age 21 who wish to financially qualify for a lease without a guarantor must provide proof of income. Acceptable documentation may include:

  • Two most recent pay stubs
  • Two most recent bank account statements
  • Your most recent W-2
  • Current financial aid or scholarship information

Residents who are under age 21 and/or do not have sufficient credit or income to financially qualify for the lease must have a parent, guardian, or another individual who will not live in the apartment complete a guarantor form and provide proof of income in one of the formats listed above.

Turner NW also requires two forms of photo identification from every resident. Acceptable identification may include a driver’s license, student ID, passport, or other current photo identification.

Alternate documentation is required for international applicants and is detailed in the International Students section below.

A guarantor is someone who assumes financial responsibility for the lease but does not live in the apartment.

By completing and signing the guarantor form provided by the leasing office, the guarantor becomes legally and financially responsible for the resident’s monthly rental installments.

A guarantor is not considered a leaseholder.

Yes. All leasing paperwork is submitted electronically, and the lease contract is signed online.

Turner NW’s on-site staff will provide information about apartment availability, answer questions about the community, and help prospective residents select an apartment remotely if desired.

International Students

Yes. Turner NW welcomes international students!  When you apply for an apartment at Turner NW, you must submit specific documents to complete your file.  The required documents are:

  • Two forms of photo ID.  All photo ID’s must be current and unexpired.  Acceptable photo ID’s include:
    • Your Driver’s License
    • A photo ID issued by your home country
    • A photo ID issued by your school (including your Virginia Tech student ID if you have one already)
    • Your passport
  • A copy of your I20
  • A copy of your VISA. Your VISA must be current and unexpired.
  • Acceptance information from Virginia Tech if you will be receiving a stipend or income while attending school or participating in research or employment.

No.  International applicants or other applicants who do not have a Social Security number should contact the Turner NW office for assistance completing the application.

Living Near Virginia Tech

Turner NW is located immediately across the street from Virginia Tech’s academic campus in Blacksburg, Virginia, near the North End Center, Upper Quad, and campus transportation hub.

Many Virginia Tech academic buildings are visible from Turner NW, making the community especially convenient for students who want quick access to classes, campus dining, and transportation without relying on a car.

Yes.  Turner NW is located immediately across the street from Virginia Tech and extremely close to the Blacksburg Transit hub on campus known as The Loops. 

Blacksburg Transit is free for riders and provides transportation throughout the Town of Blacksburg and to many destinations in neighboring Christiansburg.  You can find out more information about Blacksburg Transit by visiting their website and/or downloading their app.  More information, including bus routes and a live map of bus locations, is available HERE.

From The Loops, residents can also access the Virginia Breeze and Smart Way bus services. After purchasing the appropriate ticket, these services provide connections to regional and international airports, the Amtrak train station, and a direct route to many locations throughout Virginia.

Turner NW offers private studio and one-bedroom apartments rather than shared multi-bedroom student housing. Each apartment includes its own kitchen, bathroom, living space, and furnishings, allowing residents to enjoy independent living close to Virginia Tech.

Apartment Furnishings and What to Bring

Yes. All studio and one-bedroom apartments at Turner NW are fully furnished, so residents do not need to purchase or move large furniture into their apartment. Each apartment includes:

  • Full XL Bed frame and mattress
  • Two, 2-drawer dressers that fit under the bed or are stackable to make a tall, 4-drawer dresser
  • Loveseat
  • Coffee Table
  • Desk and desk chair
  • Dining table and 2 chairs (A1 floorplans only)
  • Entertainment center (A1 floorplans only)

No.  All apartments at Turner NW are fully furnished and the furniture must stay in the apartment for the duration of your residency. 

Residents should plan to bring or purchase items such as:

  • Bedding (size Full XL)
  • Shower curtain, bathroom rugs, and towels
  • Pots and pans
  • Dishes and silverware
  • Cooking utensils
  • Cleaning supplies
  • Clothing and personal care items
  • Television, computer, or other electronics
  • Additional furnishings or decorations that may be desired such as bookshelves, additional storage, lamps, or rugs

Yes. Residents may ship items to their apartment for delivery after the lease begins on August 1.

If packages will arrive before the resident does, please notify the Turner NW office. Staff can place delivered packages inside the resident’s apartment if requested.

After you move in, your packages are delivered directly to your apartment door, so no need to wait for delivery notifications or visit a central mail room for package pick up.

Utilities and Internet

Water, electricity, and gas for hot water are billed back to residents using the Ratio Utility Billing System, or RUBS, as outlined in the lease.

Optional cable and internet service can be purchased separately from Comcast/Xfinity.

Water, electricity, and gas typically average approximately $60–$70 per month per resident, depending on usage.

Yes.

Water, gas, and electricity will already be on when you move in. Residents only need to establish optional cable and internet service.

Comcast/Xfinity provides cable and internet service at Turner NW.

Residents establish service directly with Comcast/Xfinity. Turner NW apartments are Wi-Fi ready, so the equipment required for internet service is already installed in the apartment when you arrive.

Residents may establish service when they arrive in Blacksburg using the information provided on the equipment in your apartment, please plan to spend 10-15 minutes getting this service set up when you arrive and it will be active immediately after set up is complete.

Comcast/Xfinity can be reached at 1-888-266-2278 and you can learn more about a Wi-Fi Ready property by clicking here: Comcast/Xfinity Wi-Fi Ready FAQs

When establishing service, apartments are identified using Turner NW’s street address and the resident’s apartment number.

For example:

208 Turner Street NW, Apt. 101 Blacksburg, VA 24060

Parking at Turner NW

Yes.  Limited on-site parking is available and leased to residents on a first-come, first-served basis. Offers for on-site parking are made in the order that leases are signed.

On-site parking spaces are leased through a separate parking addendum.

Residents who do not receive an offer of an on-site parking space may obtain guaranteed parking at an off-site location immediately adjacent to Turner NW.

Parking spaces at Turner NW are individually leased to residents.  When you lease parking at Turner NW, you are leasing a specific spot and will receive a numbered parking permit that matches your parking spot number. 

Unauthorized vehicles are subject to being towed and towing is enforced 24 hours a day.

There is no guest parking at Turner NW, however there are two public parking lots and one parking garage located immediately adjacent to the community where visitors can purchase parking.

Moving In

Keys can be picked up during normal Turner NW office hours:

Monday–Friday
9:00 AM–5:00 PM

Before keys can be issued, required rent must be paid in full and Turner NW must have proof of renter’s insurance as required by the lease.

Keys can only be issued to the resident named on the lease.  Parents, guarantors, and other individuals who are not leaseholders cannot pick up keys on behalf of a resident.

Rent and Monthly Expenses

Rent is due on the first day of each month.

If rent has not been paid by 5:00 PM on the fifth day of the month, a late fee equal to 10% of the outstanding balance will be assessed.

If rent remains unpaid, eviction proceedings will begin.

Rent can be paid online through the Tenant Web Access Portal using the login information established when applying for an apartment.

Turner NW also accepts checks and money orders for rental payments.  Cash is not accepted.

For resident privacy and security, Turner NW cannot provide apartment addresses, apartment numbers, or other personal resident information over the phone. Anyone paying rent on behalf of a resident should obtain the necessary information directly from the resident.

Use the Turner NW Price Calculator to estimate total monthly expenses.

Apartment Maintenance and Service Requests

Residents can submit routine maintenance requests through Turner NW’s online maintenance request form on the Residents page of our website or by contacting the Turner NW office by phone, text, or email.

Maintenance requests must be submitted by the resident rather than by parents, friends, significant others, or other third parties.

For after-hours maintenance emergencies, call: 540-250-9014

No.

Turner NW’s maintenance technicians are screened and licensed when licensing is required.

Residents who have concerns about maintenance access should contact the Turner NW office directly to schedule services.

Unless you make your request in person in our office, you can expect that Turner NW will contact you by the next business day after receiving your maintenance request to assess the situation and determine the appropriate course of action.

Management will provide an estimated timeline for completion and this will vary based on the services requested.

We provide quarterly filter change service for your HVAC system.  This work is communicated in advance and residents do have the option to schedule filter changes if desired.

Community Facilities

The community laundry room is located on the front side of the lower level of the building, facing the parking lot next to the breezeway.  Residents can access the laundry room 24/7 using a dedicated door code.

The washers and dryers are free for residents to use.  If you would prefer to use a laundry service to handle your laundry for you, you can arrange this service with University Cleaners.

Trash and recycling locations are shown on the Turner NW Community Map.

Residents are asked to help keep the property tidy by using the designated trash and recycling areas.

No. Turner NW does not accept pets.

Emergencies

For a life-threatening emergency, call 911.

For an after-hours maintenance emergency, call Turner NW’s 24-hour emergency maintenance service at: 540-250-9014

Maintenance emergencies include situations such as:

  • No heat
  • No water
  • Frozen pipes
  • Serious water leaks
  • Overflowing or clogged toilet
  • Being locked out of the apartment*

For non-emergency maintenance issues, contact Turner NW during normal business hours or submit an online maintenance request.

If an emergency service call is caused by resident neglect or involves a situation that is not considered an emergency, the resident may be charged for the service.

*Residents who are locked out after business hours and require emergency maintenance assistance will be charged a $100 lockout fee. Photo identification must be presented and must match the name on the lease contract and the lock out fee must be paid before access is granted.

Turner NW ensures that smoke detectors are working when residents move in.

After move-in, residents are responsible for maintaining their smoke detectors and notifying Turner NW if a smoke detector does not operate properly.

Smoke detectors should never be disconnected.

Moving Out

Residents should review the Turner NW Move-Out Guide for move-out procedures, timelines, and requirements.  The move out guide is located on the Resident page of our website and is available for download HERE.

If your questions are not answered in the move out guide, please reach out to the Turner NW staff in the office.

Still Have Questions About Living at Turner NW?

Whether you’re comparing off-campus housing options near Virginia Tech, preparing to move to Blacksburg, or helping a student get ready for their first apartment, our on-site management team is happy to help.

Contact Turner NW for more information about our furnished studio and one-bedroom apartments, current availability, or the leasing process.

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